Introduction
Zebra LLC (“Zebra,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our application, website, and services (collectively, the “Platform”).
By accessing or using Zebra, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
We collect the following categories of personal information:
A. Account Information
• Full name
• Email address
• Phone number
• Date of birth
• Profile photo(s)
• Gender
B . Usage Information
• Real-time or location-based data
• Booking and transaction history
• In-app messages
• User interaction logs and behavioral data (filters used, taps, views)
C. Verification & Safety Information
• Government-issued ID (passport, driver’s license)
• Facial scan or photo for identity verification
• Criminal history data (where legally permissible)
How We Use Your Information
We use your personal information for the following purposes:
To verify identity and ensure compliance with our eligibility requirements
To enable bookings, payments, and communications on the Platform
To analyze and improve user experience and Platform performance
To enforce safety policies and investigate user reports or incidents
To provide customer support and respond to user inquiries
To send transactional and operational communications (e.g., booking confirmations, notifications)
To conduct internal marketing and retargeting campaigns (via email or advertising platforms)
To send OTPs for registration purposes and links to reset passwords
3. Data Sharing and Disclosure
At this time, Zebra does not sell or disclose personal information to third-party advertisers or data brokers.
Zebra may share information with service providers strictly as necessary to operate the Platform, such as:
Payment processors (e.g., Stripe)
Identity verification services
Hosting and analytics providers
All service providers are contractually obligated to handle personal data in compliance with applicable privacy laws.
4. Data Retention
We retain personal information for the maximum period permitted under applicable law, unless:
• A user requests deletion of their account and data
• Retention is required for legal, fraud prevention, or safety-related reasons
Certain data (e.g., booking records, payment history) may be retained longer to comply with regulatory or contractual obligations.
5. User Rights
You have the right to:
• Request deletion of your account and associated personal data
• Request access to the personal data we hold about you
• Update personal information, except for your date of birth, which is locked after initial verification
To exercise any of these rights, contact us at: support@zebra-app.com
6. Data Security
We implement technical and organizational measures to safeguard personal data, including:
• Secure cloud-based storage (e.g., encrypted data at rest and in transit)
• HTTPS encryption
• Access controls and role-based permissions for internal staff
• Limited access to sensitive data during investigations or safety-related processes
Despite our efforts, no system can guarantee complete security. Use of the Platform is at your own risk.
7. Data Controller
The entity responsible for your personal data under this Privacy Policy is:
Zebra LLC
A limited liability company registered in the State of Delaware, United States.
8. Cookies and Tracking
Zebra currently does not use cookies on its website or app.
However, we use in-app tracking tools and analytics to monitor usage patterns and improve Platform functionality. These tools do not collect personally identifiable information unless otherwise stated.
9. Children’s Privacy
Zebra is intended exclusively for individuals 18 years of age or older. We do not knowingly collect personal data from minors. If we become aware that a user is under 18, we will delete their account and associated data immediately.
10. Policy Updates and Notifications
We may update this Privacy Policy periodically. In the event of material changes, we will notify users via the email address associated with their account.
Continued use of the Platform after such notice constitutes acceptance of the updated Privacy Policy.
11. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@zebra-app.com
Phone: [Insert Support Number]
